In order to make an online appointment, please click the here
ATTENTION PLEASE!
• Outpatient services at the Health and Guidance Center will be provided through a hybrid system, serving both patients with online appointments and those who apply in person and receive a queue number. As examination durations, diagnostic tests, treatment procedures, and patients’ clinical conditions may vary from person to person, waiting times may also vary. Thank you for your understanding.
• Patients who apply in person and receive a queue number will be examined alongside patients with scheduled appointments. Therefore, waiting times may vary depending on the workload of the relevant clinic and the examination processes of patients with appointments.
• Integration of dependents of university personnel into the online appointment system is currently in progress. Until the integration process is completed, you may obtain a queue number for your dependents by applying to the Patient Registration Unit of the Health and Guidance Center.
Appointment Booking Process:
Online appointments can be accessed through the “Online Doctor Appointment” tab on the METU Health and Guidance Center website.
Health Center website: https://srm.metu.edu.tr/en
Through the link provided in this page, users are redirected to the reservation page:
Reservation page: https://rez-srm.metu.edu.tr/
Users must log in with their METU user accounts in order to view and book appointments.
Users who receive an error message related to their phone number when booking an appointment for the first time must apply to the Health and Guidance Center Patient Registration Unit to update their personal information in the patient tracking system.
Appointment Rules:
• Appointments can be viewed and unnecessary appointments can be canceled from the “My Appointments (Randevularım)” tab on the appointment page.
• Patients arriving at the Health and Guidance Center at their appointment time must first apply to the Patient Registration Unit and complete the registration confirmation process. Registration confirmation is mandatory for the physician to access the patient’s records. Otherwise, the examination cannot be carried out.
• If a booked appointment is missed consecutively:
- For the first two absences, the user will be blocked from making new appointments for 7 days.
- For the third and subsequent absences, the user will be blocked from making new appointments for 14 days.
• The appointment-blocking policy is valid between November 1 and June 30.
• During the summer period, from July 1 to October 31, no blocking policy will be applied.
• Each user’s absence counter will be reset annually on November 1.